We've been there, chargebacks happen…

Customers sometimes dispute a charge, and when they do, funds are temporarily withdrawn from your balance. Until now, these disputes weren’t visible in Optimate, making them harder to track and manage.

With our new Dispute Tracking feature, you can now:

• See disputes directly in Optimate

• Track their status in real time

• Defend disputes with supporting documentation

• Recover funds if the dispute is won

No more guessing or manual tracking—now, you have full visibility and control over chargebacks right within the app.

This feature is live now. Check your account to get started!